If your Facebook Ad Account is restricted you receive a message like the one below, you will have to verify your identity for your Page and for your Facebook Ad account.  

Facebook requires that you to go through business verification and claim responsibility for your Page if it has a large US audience or runs ads about social issues, elections, or politics in the US. Note that if you provide false or misleading information during your verification process, attempt to claim and verify a business you aren’t authorized to represent, or otherwise attempt to circumvent our verification review systems, Facebook will remove your business's verification status and may take additional action on the account.

Follow The Steps Below:

  1. You can start the business verification process in Business Manager by going to Security Center. In the Security Center, you can see your business verification status. 

  2. Log into your Facebook Business Manager

  3. Click the dots in the top left-hand corner

  4. Choose Business Settings 

5. Scroll down to find the Security Center

Before you begin:

Your business must need access to certain products and features in order to begin business verification. Note that you won’t be able to click the Start Verification button unless your business needs to be verified. You must be an admin of the Business Manager account to submit an ID for verification.

To start the business verification process:

Note: Step 1 of this process is only applicable if you’re appealing our initial decision to verify your business. Otherwise, begin at step 2.

1. Confirm Your Identity

Click on the Confirm Identity button.

Select a type of government ID from the list, and upload a photo of your ID. If you don’t have a photo ID you can submit, you can upload two official documents. Learn more about the types of IDs Facebook accepts.  After you’ve uploaded your ID or official documents, click Next. You’ll get a Facebook notification on your personal profile once our team has reviewed your ID and made a decision. Learn more about what happens to your ID after you send it Facebook.

Note: Facebook must be able to verify the identity of one admin of your Business Manager account in order for you to move forward with the business verification process.

2. Enter Business Details

Enter your business details and click Next. The business information you provide during the business verification process will become publicly visible if your Page has a large US audience or runs ads about social issues, elections or politics in the US.

3. Select Your Business

Select the correct business from the list, or select None of these match if you don’t see your business on the list.

If you select None of these match, disregard steps 3-5, and learn how to upload official documents to complete the verification process.

4. Confirm Your Business Details

Select a phone number that you have access to from the dropdown menu and click Next.

5. Get a Verification Code

Choose to receive the verification code on your business phone number via a text message or phone call, or via email. The phone number option may not be available in all countries. If you don’t get the code, you can request to receive another code. If you're still having problems receiving your verification code, learn more about how to troubleshoot phone call issues.

Or verify your domain

If your domain is already verified, click Use Domain Verification. If not, complete the domain verification process, then return to the Security Center and select Continue. Learn when to use domain verification to verify your business.

6. Enter Verification Code (not applicable if you use domain verification)

Enter your verification code. Click Submit.

If you receive confirmation that your business is verified, there’s nothing more you need to do. You may not receive confirmation right away. If you don’t receive confirmation right away, you’ll receive a notification when the review is complete. You can also check your status in Security Center.

Did this answer your question?